SCHEDULE AN APPOINTMENT



How do I find the right provider?

We offer a range of providers depending on your needs including psychiatrists, nurse practitioners, psychologists and therapists.

A psychiatrist is at the highest level and, therefore, can manage prescriptions, provide therapy, and coordinate with other areas of medicine to improve treatments, all with an emphasis on a healthy lifestyle. Nurse practitioners have advanced education and clinical training in a healthcare specialty and also deal with prescription management, in depth health and lifestyle analysis, and more. Psychologists provide counseling, as well as conduct psychological testing including ADD and working with kids. Therapists also provide counseling which can include adult, teenage, or couples therapy. Most clients see both a psychiatrist and a therapist for complete care, however, individual needs vary. Because our practice includes clinicians from all disciplines, you can get total treatment in one place.



What is the difference between each each skill level?

Psychiatrist

can manage prescriptions, provide therapy and coordinate with other areas of medicine to improve treatments.

Nurse Practitioners

can manage prescriptions and evaluate in depth health and lifestyle analysis.

Psychologist

can provides counselling and psychological testing.

Therapist

provide counselling.



What will my first visit be like?

Before your first appointment, you will need to fill out some paperwork which can be done at our office or downloaded HERE. Most of the first visit will involve your provider gathering information about your situation. Remember that all information is kept completely confidential, and a complete and honest assessment is needed to provide the most effective treatment.



What should I expect during subsequent visits?

As your treatment continues, your provider(s) will continually reassess your symptoms and collaborate with you on your treatment plan. If you might benefit from any additional services, we will offer referrals to our trusted community partners. The most important thing is for you to feel comfortable with your treatment. Do not hesitate to ask questions or raise concerns with your provider(s).



How do I pay?

Our goal is to make your life easier! Whether you're part of our package program or trying to offset your treatment with your insurance, our friendly staff will guide you through the process. When paying for insurance, our staff is happy to help you verify your insurance benifits. Payment is due at each visit, and we accept cash, checks, Visa, Mastercard and Discover. Please contact us with any other questions or concerns that you may have.



What is the price of a visit?

Cash packages vary depending on treatment options. Standard visits are priced at $375 for a new appointment (45 min), $125 for a follow up (15 min) and $250 for a therapy sessions (45 min)



How do I set up an appointment?

You can fill out our online form HERE or call our office at 949-282-0027 during business hours. Feel free to leave us a message outside of business hours and we will contact you as soon as possible.



What insurances do you cover?

We are in-network with Aetna, Blue Cross and Health Net. We also accept other PPO insurances as out of network.



What information do I need to bring with me to an appointment?

Bring your insurance card, driver's license (or some other form of ID), and a method of payment (Cash, Check, or Credit Card - Mastercard or Visa).



Are there forms I have to fill out?

Yes, you can download them HERE and bring them with you at the time of your first visit. You can also show up 15-20 minutes early to your visit and fill them out at our office.



What will my insurance cover?

Generally they will cover part of your visit, and part of your medication. Some insurances will also pay for therapy with a therapist, for testing (Quotient, genetic testing, etc), and for any additional treatments (such as nutritional counseling, ECT, TMS, occupational therapy, or sleep studies). For specific information, contact your insurance provider.



What are your office hours?

Monday - Wednesday (9am - 5pm), Thursday (10am - 6pm), Friday (9am - 1pm)



What if I have an emergency after hours?

Call 911 if it is a life-threatening emergency, but if you have an urgent question about a medication side effect or other urgent problem you may call our after-hours urgent line which is (949) 307-0956



What is your fax number?

(949) 282-0032



What if you're not a contracted provider with my insurance?

Some plans have coverage for out of network providers. We will also be happy to see you through one of our cash packages.